Last Updated: April 28, 2025

Welcome to Petrichor Solar. These Terms of Service (“Terms”) govern your use of our website (https://petrichorsolar.com/), services, and interactions with Petrichor Green Energy LLP (“we,” “us,” or “Petrichor Solar”), including inquiries, quote requests, and solar energy solutions. By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please refrain from using our website or services.

1. General Use of Website and Services

  • Eligibility: Our website and services are intended for users 18 years or older. By using our website, you confirm you meet this age requirement.
  • Website Access: You may use https://petrichorsolar.com/ for lawful purposes, such as requesting quotes, contacting us, or learning about solar solutions. Unauthorized use, including hacking or data scraping, is prohibited.
  • Service Scope: We provide solar energy solutions, including rooftop installations, EPC services, microgrids, and maintenance, primarily in Bengaluru and Karnataka. Service availability may vary by location.

2. Quote Requests and Consultations

  • Accuracy of Information: When submitting quote requests or inquiries via forms, calls (+91 7892039334, +91 9663583593), or email (info@petrichorsolar.com), you agree to provide accurate and complete information (e.g., contact details, property specifics).
  • Non-Binding Quotes: Quotes provided are estimates based on the information you supply and are subject to change after site assessments or final agreements. Quotes are valid for 30 days unless otherwise stated.
  • Consultation Process: Consultations may involve site visits to your property in Bengaluru or virtual assessments. You grant permission for such visits when scheduling.

3. Solar Installation and Services

  • Service Agreements: Solar installations, maintenance, or other services require a separate written agreement detailing scope, pricing, and timelines. These Terms do not constitute a service contract.
  • Warranties: Our solar panels come with a 25-year performance guarantee, and other components (e.g., inverters, batteries) have manufacturer warranties (typically 5-10 years). Specific warranty details are provided in service agreements.
  • Installation Delays: We strive to meet agreed timelines, but delays due to weather, supply chain issues, or regulatory approvals (e.g., Karnataka Electricity Regulatory Commission) are not our liability.
  • Customer Responsibilities: You are responsible for obtaining necessary permits, ensuring property access, and maintaining safe conditions for our team during installations.

4. Payments and Financing

  • Pricing: Service costs (e.g., starting at ₹50,000 for rooftop solar) are outlined in service agreements. Prices exclude taxes unless specified.
  • Payment Terms: Payments are due as per the agreed schedule. Late payments may incur interest at 1.5% per month, subject to Indian law.
  • Financing and Subsidies: We may assist with financing options or government subsidies (e.g., PM Suryaghar Yojana, up to 40% off). Eligibility and approval are subject to third-party providers or government policies, and we are not liable for rejections.

5. Intellectual Property

  • Website Content: All content on https://petrichorsolar.com/, including text, images, and logos, is owned by Petrichor Solar or licensed to us. You may not reproduce, distribute, or modify it without permission.
  • Trademarks: “Petrichor Solar” and our logo are our trademarks. Unauthorized use is prohibited.

6. Limitation of Liability

  • Service Outcomes: While we aim to deliver high-quality solar solutions, we do not guarantee specific savings (e.g., ₹20,000/year) as results depend on usage, weather, and other factors.
  • Website Use: We are not liable for damages arising from website use, including technical issues, inaccuracies, or third-party links.
  • Force Majeure: We are not liable for delays or failures due to events beyond our control, such as natural disasters, strikes, or government actions.
  • Maximum Liability: Our liability for any claim is limited to the amount paid for the service in question.

7. Termination

  • Website Access: We may suspend or terminate your access to https://petrichorsolar.com/ for violating these Terms or engaging in unlawful activity.
  • Service Termination: Service agreements may be terminated as per their terms. Termination does not relieve you of payment obligations for completed work.

8. Governing Law and Dispute Resolution

  • Jurisdiction: These Terms are governed by the laws of India and the State of Karnataka. Disputes shall be resolved in the courts of Bengaluru.
  • Dispute Resolution: Any disputes should first be addressed through good-faith negotiation. If unresolved, disputes may proceed to mediation or arbitration as per Indian Arbitration and Conciliation Act, 1996.

9. Changes to These Terms

We may update these Terms to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after changes constitutes acceptance.

10. Contact Us

For questions or concerns about these Terms, please contact:

Petrichor Green Energy LLP
14, 2nd Floor, 2nd Cross, 2nd Stage, 1st Phase, Chandralayout, Bangalore 560040
Email: info@petrichorsolar.com
Phone: +91 7892039334, +91 9663583593

Thank you for choosing Petrichor Solar. We look forward to powering your home or business with clean, sustainable energy.