Who we are

Last Updated: April 20, 2025

At Petrichor Solar, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Petrichor Green Energy LLP (“we,” “us,” or “Petrichor Solar”) collects, uses, discloses, and safeguards your data when you visit our website (https://petrichorsolar.com/), contact us, or engage with our solar energy services in Bengaluru and beyond. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Contact Details: Name, email address, phone number, and postal address provided when you submit inquiries, request quotes, or contact us via forms, calls, or emails (e.g., info@petrichorsolar.com, +91 7892039334, +91 9663583593).
  • Service-Related Information: Details about your property, energy needs, or preferences shared during consultations or quote requests for solar installations.

Non-Personal Information

  • Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our website, collected via cookies and analytics tools.
  • Aggregated Data: General statistics about website traffic or service usage, used to improve our offerings.

2. How We Collect Information

We collect information through:

  • Website Forms: Quote requests, contact forms, or newsletter sign-ups on https://petrichorsolar.com/.
  • Direct Communication: Calls, emails, or in-person interactions at our office (Petrichor Green Energy LLP, 14, 2nd Floor, 2nd Cross, 2nd Stage, 1st Phase, Chandralayout, Bangalore 560040).
  • Cookies and Analytics: Tools like Google Analytics track website activity to enhance user experience.
  • Third-Party Sources: Partners or service providers (e.g., payment processors) may share data related to transactions or inquiries, with your consent.

3. How We Use Your Information

We use your information to:

  • Provide and personalize our solar energy services, such as rooftop installations, microgrids, or consultations.
  • Respond to inquiries, process quote requests, and schedule appointments.
  • Send updates, promotions, or newsletters about Petrichor Solar’s services (with your consent).
  • Improve our website, services, and customer experience through analytics.
  • Comply with legal obligations under Indian laws, including the Digital Personal Data Protection Act, 2023.
  • Process payments or financing applications for solar systems.

4. How We Share Your Information

We do not sell or rent your personal information. We may share data with:

  • Service Providers: Trusted third parties (e.g., installation contractors, payment processors) who assist in delivering our services, bound by confidentiality agreements.
  • Legal Authorities: When required by law or to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with prior notice.

5. Data Security

We implement reasonable security measures to protect your data, including:

  • Encryption for online forms and transactions.
  • Secure storage of physical and digital records at our Bengaluru office.
  • Regular audits to ensure compliance with data protection standards.

However, no system is completely secure. We cannot guarantee absolute security but strive to safeguard your information.

6. Your Rights

Under applicable laws, you have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications by unsubscribing or contacting us.
  • Request details about how your data is processed.

To exercise these rights, contact us at info@petrichorsolar.com or +91 7892039334.

7. Cookies and Tracking

Our website uses cookies to enhance functionality and analyze traffic. You can manage cookie preferences via your browser settings. Disabling cookies may limit website features.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., government subsidy portals). We are not responsible for their privacy practices. Review their policies before sharing information.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children. If we learn such data has been collected, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Check back periodically for changes.

11. Contact Us

For questions, concerns, or to exercise your data rights, reach out to us:

Petrichor Green Energy LLP
14, 2nd Floor, 2nd Cross, 2nd Stage, 1st Phase, Chandralayout, Bangalore 560040
Email: info@petrichorsolar.com
Phone: +91 7892039334, +91 9663583593

Thank you for trusting Petrichor Solar with your information. We’re committed to powering Bengaluru with solar energy while protecting your privacy.